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*** Dual Purpose Installation Instructions:

Dual purpose water softener has a carbon tank built right in. riser tube dual purpose water softener

 

Find the main water supply line. If you're not sure how to do that Click Here.

First identify the three different media that are in the boxes.

Water Softening Resin: Reddish or orange in color. It feels wet to the touch and often comes in a white bag. If you have a unit with more than 1 cubic foot of resin it may have some resin in a clear bag or some other type of bag. (The warehouse people often use what's handy for partial bags. They think it is environmentally correct.). PLEASE NOTE: The only thing that goes in the softener tank (which is the bottom one) is water softener resin (often referred to as "media").

Gravel:                            Resin:                   Carbon:

gravel softener resin Activated Carbon Resin

A multi colored rock or pebble that is used as a bed or base for the carbon. It goes in the top tank first and then you put in the carbon.

Activated Carbon: A black granular substance. There will be substantially more carbon than there will be gravel. 

Assembly of your new unit:

A tight but perfect fit.    Tanks without jacket

Slip the white outer tank sleeve up and off if the riser tube (the tube that goes down the middle of the tanks). Leave the riser tube in the bottom tank at all times.

top and bottom tank fused together

*** Read actual customer's email for a helpful tip, click here.

Once you slip the outer sleeve or jacket off of the tank you will see a tank with a long tube sticking out. Where the tube goes into the top of the tank there is a large plastic connector that normally connects the two tanks. Unscrew that connector from the bottom tank but do not remove the riser tube from the tank. Just lift it up enough to add the water softening resin. 

PLEASE NOTE: Sometimes the resin gets "clumpy" in humid climates. The best tool or funnel we have found is cutting a plastic gallon milk jug in half and using the top half. Be patient it will only "SEEM" like it is taking forever. And, believe it or not, most little kids love to load the stuff because it feels so unusual. It seems wet to the touch but it doesn't make your hands wet. 

Once the resin has been added screw the connector back on to the bottom tank. Slide the top tank back on and carefully tighten tank back on. Be careful not to "cross thread" or you may have to wait for us to send you another connector. What a drag that would be.

Put in all of the gravel being very careful not to get anything in the top of the riser tube. You might want to to put a sandwich baggie over the top of the tube and wrap a rubber band around it temporarily. Don't forget to take it back off right before you attach the control valve (head of the unit).

After you have put in all of the gravel load the activated carbon. It is quite dusty at times so you may want to wear a mask or hold your breath while loading. And we would recommend not wearing your favorite Sunday white duds. Of course you will shortly have clean water to clean them up with.

Once the carbon is loaded simply fill the tank with water (unless you have already cut into your pipes and have no water at this point. What were you thinking?). 

Turn the control valve upside down and make sure the o-ring on the bottom, that goes between the control valve and the lip of the tank to seal it, has not fallen off into the shipping box. Spin it on snugly. DO NOT over tighten.

PLUMB IN THE UNIT (If you have not done so already) and then follow the instructions that came with the valve for start up. Those instructions at one point will likely tell you to put the unit in backwash mode and rinse it. When you do this just keep in mind that the carbon will make the water run black for a nominal period of time. Don't be alarmed. This is quite normal.

DRAIN LINE: Your drain line in most cases should be clear 1/2" inner diameter flexible plastic tubing that is available in almost all hardware stores. It is very inexpensive and requires no HARD ELBOWS. Try to never use hard 90 degree elbows on your drain line. If you simply must use 1 or 2 you may want to step up to a 3/4" drain or larger.

*** Actual customer's email:

Just wanted to say that I am very happy with the way my softener is working. I did however find something that worked for me when I took apart the two tanks on my dual unit. That is the connector was on kind of tight to the top tank so I used an old style oil filter wrench to remove the connector. Worked like a charm, without doing any damage to the plastic connector, unlike a pipe wrench or channel locks (if you have a pair that big)

Thanks,

Brett

More Dual Water Conditioner Pictures - Click Here

Thank you 
 

      

* Note: If you are interested in contacting our tech support on a weekend or if you need immediate tech support because you have an emergency, call the main number for the company that sold you your equipment. If no techs are available, ask the answering service for a tech's cell phone number!! 
 

Water Softener Retention Tank Reverse Osmosis Acid Neutralizer Carbon Tank Chemical Feeder Dual Purpose Flow Switch Manuals Iron Filter City Water Diagram Well Water Diagram Turbidity Filter

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