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                        INSTALLATION INSTRUCTIONS 

Find the main water supply line. If you're not sure how to do that Click Here.

Manual for the Reverse Osmosis System. 

This manual will show you specs and information about the Reverse Osmosis System.

NOTE: Install only on a potable water supply.

1. Prepare the area for installation.

Check for existing or potential leaks and correct. Provide adequate working light.

2. Determine the desired location for the components.

Convenience should be the first consideration followed by a neat, no mess waterfall pattern into the sink. Try to avoid installing the faucet where it will be difficult to gain access from under the counter. The faucet can be installed from under the existing spray hose or other opening if this is convenient. If no existing holes can be used, it will be necessary to drill a hole at the desired location. Porcelain and ceramic sinks should be drilled with extreme care. A carbide masonry drill is recommended through the surface covering and a high-speed drill through the metal. It is helpful to use duct tape over the complete drilling area. If you need to retighten a connection or have a leak try using Teflon tape only. It this does not stop the leak then contact your distributor immediately.

Locate the easy access, but an out of the way place is acceptable. It is not recommended to dismantle any plumbing or drains to locate the tank. Remember that with 1 gal. The tank will weigh up to 14 lbs. When full, so, place it on a secure foundation. 
 

A good location is on an accessible side or rear wall of the cabinet. Place where you can get at it for easy, trouble-free service, especially to replace the pre-filter and post-filter. The system can be installed in the basement.

NOTE: Due to the compactness and configuration of the RO unit, it can be easily disconnected and removed for service when there is no choice but to put it in tight quarters.

1. Install the supply saddle valve.

The supply saddle valve must be installed on a cold water line. Be sure water has been turned off to the line where the supply saddle valve is to be installed. The supply saddle valve is designed to fit onto ¼” through ½” copper pipe. Position supply saddle valve on pipe and tighten clamp screws. Turn knob clockwise to pierce pipe. Back out the knob all the way for maximum flow.  If flow is restricted, it may be necessary to drill out hole in pipe using a 1/8” drill bit.

self-piercing inlet valve  5-stage reverse osmosis system

2. Install the drain saddle.

The drain saddle should be installed above the drain trap and can be installed in a horizontal and vertical drain line. The hole into the drain should be ¼” diameter. If installed on a horizontal drain line, be sure to drill hole on the upper side of the drain pipe. Local codes may require a non-saddle connection to drain.

drain saddle for reverse osmosis system

3. Install the Faucet.

A. Prepare the mounting hole.

  • Select a mounting location that provides sufficient surface area to accommodate the faucet base on top of the mounting surface.
  • Drill or cut a mounting hole in the desired location in accordance with faucet manufacturers instructions. Remove all burrs and sharp edges. NOTE: Thickness of mounting surface should not exceed 1”. If thickness is greater, an extension pipe and connecting adapter must be used.

            B. Install faucet on sink.

  • Making sure escutcheon plate and black rubber washer are assembled on the threaded mount tube as shown in, insert faucet assembly through hole in sink. Orient the black locating washer according and slide it onto the threaded mount tube along with lock washer, then screw on the lock nut. Do not tighten at this time.
  • Position faucet on top of sink and orient faucet according to homeowner preference.
  • Hold faucet in place and reach under sink to tighten lock nut. Be sure faucet is securely fastened in place, being careful not to over tighten.

            C. Connect faucet to the product water supply.

  • Place 3/8” adapter seal in the mount tube end of the 3/8” brass adapter, then screw the adapter onto the end of the threaded mount tube.
  • Slide the 3/8” ferrell and brass compression nut (provided with faucet) onto 3/8” OD product water supply tubing.
  • Insert the plastic tube insert into the end of the product water supply tubing.
  • Insert the supply tube into the adapter, then slide the ferrell and compression nut up to the adapter until the ferrell is no longer visible, now tighten the compression nut onto the adapter until snug.

4.  Standard faucet installation           

  • The 2 green squares represent drilling points:
    • cold water supply line
    • drain pipe
  • A: from last filter to RO sink faucet
  • B: from sediment filter to water supply connector
  • C: from membrane to drain discharge
  • D: purified water to storage tank


 

NOTE: Do not tamper with air valve on low side of storage tank. It has been preset at 8-10 psi by the manufacturer.

5. Mount the Purification Unit

It may be advantageous to connect some or all of the tubing to the unit before mounting. 

Your RO is designed to hang on two screws in the cabinet sidewall so the pre and post-filters are off the cabinet floor enough to facilitate the changing of the filter cartridges.

The purification unit can also be set on the cabinet floor and secured to the sidewall using the mounting bracket.

A.  Install the in-line disposable filter.

The in-line disposable filter is installed on top of the membrane housing using the two 2” x 2 ½” housing clips provided.

B.   Marking screw placement.

Using the mount bracket as a template, mark the screw slot centers on the side at the desired location. Make sure the bracket is level when marking the holes.

C.   Drill or make mount/pilot holes.

Drill pilot holes at the center marks or use a hammer and awl to make pilot holes.

D.   Mounting the purification unit.

Screw 2 mounting screws into the pilot holes, leaving just enough protruding to allow the bracket mounting slots to slide over them.

Start Up Procedure:

1. With everything connected, turn on the water check for leaks.

2. Make sure the storage tank shut-off valve is 'OFF'. Open the sink top faucet.

3. Within a few minutes (up to 15) the water will start to run from the faucet slowly.

4. Let the water run for at least 30 minutes. This flushes the carbon filters on first time use.

5. After initial flushing, open the shut-off valve on the tank and close the sink top faucet.

6.Tank will now fill (usually 2 to 3 hours). After the tank has filled, open the sink top faucet and drain all the water until the storage tank is empty and there is only a small flow from the sink top faucet.*** DO NOT USE FIRST TANK OF WATER.***

7. Close the sink top faucet. The system is now ready for use.

 

PERIODIC MAINTENANCE

  • If the use of RO water is minimal, it is recommended that the storage tank be exhausted periodically. This is necessary to assure continued high quality water.
  • The 2 pre-filters should be changed at least once a year, when they become very dirty or a restriction of flow is traced to them.
  • The in-line disposable filter should be changed every twelve (12) months.
  • The post-filter should be changed if there is taste or odor to the product water, but at least every twelve (12) months.
  • The time period between RO membrane replacements will depend on the quality of the supply water being treated and the type of membrane in the system. This period should be between one and five years and will be accompanied by a decrease in water quality.
  • The water quality (total dissolved solids TDS) should be checked frequently and also when the taste of the water or clarity of ice cubes changes. You can purchase a TDS monitor from your RO dealer. These monitors are available either as handheld models or built into the RO, featuring indicator lights.

               CHANGING THE PRE- AND POST-FILTER CARTRIDGES

Step 1: Turn off the water going into the RO unit.

   Locate the supply saddle valve where the RO supply tubing is connected into the sinks cold water pipe. Close the valve.

 Next, close the ball valve at the top of storage tank. Relieve the pressure in the unit by opening the RO faucet. NOTE: The water stored in the storage tank is under constant pressure. The ball valve must be turned off. Otherwise you will exhaust all RO water from the tank when you open the faucet before internal pressure is relieved. You need this water for Step 11 at the end of this procedure.

Step 2a: Move the main unit out from under sink for better accessibility.

There will be water in the filter housings, so be sure to place a shallow pan under the unit before loosening either filter housing to catch any water, which may spill.

Step 2b: If you are also replacing the RO membrane, see CHANGING THE RO MEMBRANE.

Step 3: Remove filter sumps. Unscrew each filter-housing sump by turning clock-wise looking down at the unit.

Use a filter spanner wrench, an oil filter wrench, a large pair of channel locks or your own hands.  Remember, the housings are screwed on tightly so they won’t leak therefore, some force may be needed to loosen them.

Step 4: Remove old filter cartridges and throw them away.

Step 5: Wash and sterilize filter sumps. Dump out any water in the sumps and wash them with soap and water.

Place a capful of hydrogen peroxide or bleach into each empty sump and then fill them with water. Set them aside for at least ten minutes to give them time to be sterilized.

Step 6: Wash your hands thoroughly before proceeding to step 7.

Step 7: Empty water from filter sumps and install new filters.

Do not rinse the filter sumps. Remove plastic protective wrapping from the new filters and place each filter into its respective housing. The carbon filter will fit in only one way.

Step 8: Note the condition of O-rings and lubricate.

Remove the “O” rings from the filter sumps. Wipe them clean and apply silicone grease. NOTE: Do not use petroleum jelly since this will dry out the O-rings and make them brittle.

Step 9: Reassemble filter housing.

NOTE: Which sump contains the sediment and carbon filter? right-hand (sediment) filter (facing unit). Re-install the other sump on the left-hand (carbon) filter. Tighten sumps snugly onto caps. This is for a 4 stage. On a 5 stage the order should be from right to left: Sediment filter, pre-carbon, and GAC filter.

Step 10: Open valve on supply line and check for leaks.

If there are no leaks, set RO unit into its originally installed position.

Step 11: Flush Ro system. Turn on the RO faucet and run water until storage tank is empty.

This flushing is necessary to remove carbon fines from the post-filter that may be present due to the manufacturing process. The water may look somewhat dark- perhaps even black. Do not be alarmed. Continue flushing until tank is empty. Allow several hours for the storage tank to re-fill.  Your RO system is now back in service.

                    CHANGING THE IN-LINE DISPOSABLE FILTER

 

The in-line disposable filter should be replaced once a year when the pre and post filter cartridges are changed. Remove the tubes from the fittings at each end of the filter, and then unscrew the fittings from the filter. Replace the Teflon tape on the threads of the fittings. Screw the fittings into the new filter, ensure the direction of flow is correct. Re-insert the tubing into the fittings.

 

                                     CHANGING THE RO MEMBRANE

There are a number of factors that affect the life expectancy of an RO membrane. 

It is a good idea to have your RO water tested at installation time so you know what a good TDS (total dissolved solids) count should be. If you start noticing a difference in the taste of your RO water, it may mean that only your filter cartridges need to be replaced. However, if your ice cubes are noticeably cloudier or if you have your water tested and the TDS is significantly higher than it was or begins to rise noticeably over a short period of time, the membrane probably needs to be replaced. You’ll need to have both a raw water sample and a product water sample for this test, since this is the only way to determine what is a significant increase.

                       REVERSE OSMOSIS DRINKING WATER SYSTEM MEMBRANE CHANGE

Step 1: Unscrew the RO membrane-housing cap.

Disconnect the line from the elbow on the cap of the RO membrane housing. Using a large wrench, pair of channel locks, or some other similar tool, unscrew the cap from the membrane housing.

Step 2: Remove old membrane from housing.

Depending on the membrane installed in your system, you will see a pipe protruding from the end of the membrane. Also, note how far in the membrane actually is for reference when inserting the new one. If you see a short pipe grab onto it with a pair of pliers and pull the membrane out of the housing. If you see threads, get a standard “carriage bolt" (of sufficient length to hold onto to) and screw it onto the membrane far enough to get a solid hold. Pull the membrane out.You may feel some resistance as the membrane comes unseated from the housing.Throw out the old membrane.

Step 3: Wash your hands and the surfaces of the tools used to extract the old membrane before going onto step 4.

Anything you can do to minimize bacterial contamination of the system will help maintain trouble-free performance.

Step 4: Wash and sterilize membrane housing.

Empty any water left in the housing and wash it. Then sterilize it by filling the housing with water to which a capful of hydrogen peroxide has been added. Wait ten minutes then empty. Do not rinse the membrane housing.

Step 5: Insert the new membrane into the housing.

Open the sealed bag the RO membrane comes in with the side to be inserted up. Grasp the membrane by the bag surrounding it and hold it up to the mouth of the membrane housing. Slide the membrane out of the bag and into the housing. Using the pliers or the “bolt used to extract the old membrane, push the membrane in until it seats in the membrane housing securely. Gently rock the membrane back and forth while pushing if necessary to seat the membrane properly.  NOTE: It is of utmost importance the membrane seats securely, otherwise the sealed space between reject water and product water is seriously compromised, resulting in little difference in TDS count in raw water and water coming from the faucet.

Step 6: Screw the membrane housing cap back into place and tighten securely.

Step 7: Re-insert tubing into elbow on the membrane housing cap.

Check for leaks around the membrane-housing cap or the elbow later when you are ready to test the whole system.

 

PLEASE NOTE: Our reverse osmosis systems come with detailed instructions. Below you will find a few additional facts and some pictures of actual install sent in from our customers.

WARNING: Never touch any of the filters with human hands. Always wash hands with warm soap and water throughout the process. Normally you use the packaging around the filter to handle it without touching it. Unused surgical or sanitary gloves are good, or some other method such as a bit of plastic wrap.


When you get a five stage RO it comes with a 4 stage booklet because they are essentially the same. The only difference is that the 5 stage has a third "sump" (the canisters that hold the bigger vertical filter cartridges) that is not shown in the manual. If it were shown it would be a third sump added to the FAR LEFT position. The filter that goes in there is the BIGGER blue carbon block filter (the membrane which is skinnier and has two little black o-rings on one end). Be sure the end of the filter with the little "slots" is facing up. The other end is completely sealed off and should point downwards.

If you are running a line to the refrigerator you should use at least 3/8" inner diameter plastic flexible tubing. The more common 1/4" copper is not the way to go.

If you hear the RO "gurgling" while it makes water this is normal. They seem to do more of that when they are brand new until the bladder gets properly stretched.

Below are pictures of a 4 Stage RO:

4 stage RO with 3.2 gallon storage tank

"out" view of membrane and post carbon filter

Up close view of Post carbon filter connection

RO mounted under kitchen sink          Shut off for the tank (blue)

        

Note:  If you are interested in contacting our tech support on a weekend or if you need immediate tech support because you have an emergency, call the main number for the company that sold you your equipment. If no techs are available, ask the answering service for a tech's cell phone number!! 

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